Privacy

This is a small practice run by one person. Here is exactly what I collect and what happens to it.

What I collect

  • Your name, which is what I hold during a session

  • Your email address, so I can send you the recording and reply to you

  • A photograph, only if you choose to send one. It is never required.

  • Booking details, held by Cal.com

  • Anything you choose to tell me in an email or booking note

If you buy a session, payment is handled by Stripe. I never see or store your card details.

Why I collect it

To hold your session, to send you your recording, and to answer you if you write to me. If you sign up for the guided meditation, your email is also used to send you occasional notes, and you can unsubscribe from any of them.

Where it is stored

Cal.com holds bookings. Stripe holds payments. Systeme.io holds email addresses and sends my emails. Recordings are stored on my own devices and backed up. All of these are services with their own privacy policies.

Who I share it with

Nobody. I do not sell, rent, trade or share your information. I do not share participant names between people in a group session. The only exception would be if I were legally required to disclose something, which has never happened.

How long I keep it

I keep session records for seven years, which is the standard for health records in Victoria. Email addresses are kept until you unsubscribe or ask me to remove them. Photographs are deleted after your session unless you ask me to keep them for future ones.

What you can ask for

You can ask me what I hold about you, ask me to correct it, or ask me to delete it. Write to bilanciaaetheralis@gmail.com and I will respond within a reasonable time and at no cost.

If something goes wrong

If your information were ever exposed or lost, I would tell you directly and as soon as I knew, and I would notify the Office of the Australian Information Commissioner where required.

If you are unhappy with how I have handled your information, write to me first if you feel able to. You can also complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated 31 July 2026.